SECURITY & TRUST

At Totobet we know: Your trust is our capital. And so we assure you that we are doing our all. Our daily engagement gives a proof of this. We align to all legal requirements. We make all efforts to ensure maximum technical standards. And our prime interest is to establish best customer relationship. It is our mission to secure best support to our clients.


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State-licensed and State-controlled

totobet.com is subject to rigid statutory provisions and operates under supervision of The Department of Justice in Curaçao. As part of its role in the licensing sports betting and casino providers, the Ministerio di Hustisia safeguards the stringent and lawful operation of gambling services.

In this regard it is all about your interests as the player: from transparency of offers, to reliable processes, to flawless payouts. Alongside its work in the protection of players, the Ministerio di Hustisia is involved with youth protection and compulsive gambling prevention. Furthermore, the Gambling Services section of the Department of Justice attends to fighting international criminal activity.

By these high standards Totobet N.V. in Curaçao measures its daily work – day by day for your security.


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High standards of digital safety

When it comes to your personal data and funds, advanced security technologies are used for your protection. Therefore totobet.com applies the best in SSL encryption protocol to all data transfers within our systems. In addition all information is stored on secure servers which meet the high privacy protection standards to avoid any unauthorized access and use.

Furthermore all user account transactions are recorded, with automatic warning systems in place to ensure that any abnormality is recognized and investigated at an early stage. You can trust that Totobet guarantees the security of your stakes and winnings. We achieve this through collaboration with internationally renowned payment service providers.


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Responsible youth protection

As a betting and gambling provider totobet.com strongly commits to responsible youth protection. This commitment comprises the abidance of laws for the protection of children and adolescents, and accordingly the offers at totobet.com are exclusively addressed to adults of legal age.

Checks of identification as well as the mandatory verification of identification documents also contribute to our commitment to youth protection on totobet.com. Furthermore Totobet provides thorough training to staff and partners regarding the protection of minors.

To further enforce protection against underage gaming, Totobet also counts on the assistance of parents, guardians, teachers and other responsible adults. Educational initiatives and prevention play a major role as well as the age-appropriate configuration of web browsers and end devices.


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Customer-focused service

At totobet.com we understand the importance of customer service for our players. As well as providing the best in gaming entertainment, Totobet provides customer support 12 hours a day, 365 days a year via our international support team. Our team is always on hand to answer any question and help in any way possible.

As your satisfaction sets the benchmark for our service quality, Totobet guarantees to handle player queries and requests promptly. You can count on that. Follow this way to contact us directly.